- Residential
- Add-ons
- SkyTV
- Terms And Conditions
Terms and Conditons for SkyTV
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The SKYTV add on is open for New and Existing customers in NCR and non NCR area with PA
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A Converge connection is required to get the SKYTV add-on service
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Subscription Period and Fees:
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Access Pass: Subscriber who avails the promo will have a new 24 month contract term.
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STB Fee: free
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Delivery Fee: free
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Installation mode: DIY (aftersales); fee installation (newsales)
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Pretermination
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Subscriber who choose to preterminate the service before the end of the twenty-four-month period must pay a termination fee equivalent to the toal unpaid subscription fees x remaining months.
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Equipment
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A maximum of up to four (4) STB box is limited per account
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Warranty: The Xperience box has a warranty of 6 months (BAU) while the remote has warranty of 2 months (BAU). The Company shall replace the box/remote that is defective due to normal causes. Replacement outside warranty will be charged the full amount of the box /remote.
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Return: Return of equipment is allowable within seven (7) days and is strictly subject for assessment. The device must be in “new” and “unused” condition.
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Billing and Payment
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Once SKYTV service is activated, the monthly fee for the add-on service will be added to the subscriber’s bill.
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Changes of Services
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Downgrade: Subscribers on the higher plan have the option to switch to the lower plan with Php2000 charges and will continue the access period.
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Upgrade: Subscribers on the lower plan have the option to switch to the higher plan with no additional charges and will continue the access period.
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Terms
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Converge reserves the right to modify these Terms with prior notice. Continued use of the service after changes constitutes acceptance of the revised Terms.
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By joining this terms, the subscriber confirms that he/she has read, understood, and agreed to the promo mechanics and its Terms & Conditions.
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Converge reserves the right to disapprove transaction of accounts that are suspected to be invalid or fraudulent (i.e. abuse of system).
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