Terms & Conditions

  • 1500Plus shall be offered to existing FiberX Plan 1500 Subscribers only.
  • The subscriber should have an active subscription for a minimum of three (3) months.
  • The subscriber must have a good credit standing.
  • Additional Php 99 charged to your monthly bill.
  • No re-lock in required!
  • FAQs

    Q: Is this offering allowed to non-plan 1500 subscribers?
    A: No. This add-on service is only applicable to Plan 1500 existing and new subscribers.

    Q: Will this require a re-lock in of my subscription?
    A: This offering does not require re-lock in.

    Q: After my lock-in period, will my subscription automatically be reverted to my original Plan 1500?
    A: No. Unless requested. The 10Mbps for Php 99 Add-on will be retained to your subscription.

    Q: Can I discontinue my 1500plus add-on subscription?
    A: Yes, but a downgrade fee of Php1,000.00 (One-thousand pesos) will be charged if the internet subscription is still within the lock-in period. Otherwise, downgrade will be free of charge.

    Q: My existing Plan 1500 Subscription was availed under a promo or comes with a FREE device. Am I still allowed to avail the 1500Plus add-on?
    A: Yes, this offer can be availed simultaneously with other promo offers or add-on device subscriptions of Converge ICT.

    Q: Will there be a one-time charge or upfront payment to avail this?
    A: No one-time fee is required. Just add Php99.00 on top of your monthly internet bill.

    Q: If I availed this, when will I expect the additional Php 99 on my bill.
    A: This will be reflected to your next billing statement (pro-rated).

    Q: Until when I can be able to avail the 1500Plus?
    A: The 1500Plus will be a part of our standard product offering, hence, you can avail it even after the Promo FREE 1-month.